G2A is making waves at the moment, and not for any of the right reasons. First a retail partnership with Gearbox for Bulletstorm: Full Clip Edition fell apart after public outcry, resulting in Gearbox asking for a policy change from G2A or it would pull the partnership. G2A did not meet those demands.
Since then many have come forward to talk about G2A, email scams, key skimming and how G2A Shield is added to your bill as a monthly recurring fee with little mention of this happening during the purchase.
Rami Ismail, co-founder of Vlambeer, said that he would prefer that people pirate his games rather than use G2A. Ismail says he gets dozens of key requests per day, which all need to be proofread to look for telltale errors and email addresses need to be checked. It is taxing work and can take both the income away from indie developers, as well as curb their passion.
You'd actually be doing me a favor by pirating rather than using key resellers, if only just time saved filtering key scammers from my email
— Rami Ismail (@tha_rami) April 7, 2017
G2A’s response to this? “As you can see on the example of Rami Ismail, keys are legitimate, because they come from the developers. No one else is able to generate game keys, ” Maciej Kuc, head of PR at G2A, wrote to PC Games N.
[quote]”We are sorry that there are people who are swindling keys and pretend to be YouTubers, but this is totally different situation than someone who buys keys with stolen credit cards. And in this situation most marketplaces would do nothing, but G2A offers G2A Direct – a developer support program from which Rami Ismail can get up to a 10% fee from the sale of his products by any third-party sellers, not to mention a great number of other interesting features.”[/quote]
10% fee from the sale of keys that were acquired through theft? What a great feature!