Sometimes when you are playing Overwatch you want to perfect a certain hero or you want to play your favourite role. But then every game you hop into, someone instalocks the hero you wanted and unless you happen to know the person, chances are they aren’t changing their selection so that you can play as that specific role or hero. The Overwatch community has mentioned wanting role queues like we see in other games, but Jeff Kaplan says that it would bring about a whole new host of problems.
Kotaku spoke with Kaplan about the system last week and he mentioned all the new headaches the system would create while trying to solve one headache.
“There’s two versions the community has proposed, and neither is fully satisfactory to me. One is the honor system version where I queue up as a tank, but actually I want to play McCree, and the game lets me do that since Overwatch is very much about fluidly responding to the enemy team’s composition. The other version is that it locks you in. I think that also hurts the spirit of the game.”
Kaplan points out the potential problems of the suggested system using a similar feature in another Blizzard game to show what could happen. In World of Warcraft, you can queue for raids, dungeons and PVP according to the role you want to play. Generally, tanks and healers get a spot within seconds, while DPS characters have to wait for a long time, sometimes 30 minutes or more.
While Kaplan says he knows why people want role-based queues, he wants to show the potential issues that such a system could create if implemented hastily.