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Thread: iphone 6 - touch ID - greyed out

  1. #1
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    Default iphone 6 - touch ID - greyed out

    hey peoples,

    suddenly my Touch ID stopped working this morning,

    it's already on the latest software and i did the update a while ago so i doubt it's that, i haven't dropped or did anything out of routine with the phone, last night plugged it to charge and this morning it simply stopped working. the add finger print option is greyed out so it's either a hardware issue or something else ?

    unless apple just sabotaged my phone so i must upgrade

    any advice ?
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  2. #2
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    https://cellphonerepairtool.wordpres...ng-greyed-out/

    this was the only solution i could find online BUT it's beyond my skills with tinkering

    anyone local in durbs will be able to do this ?
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    turns out it was an iOS glitch and now it started working again after latest update

    Apple is weird
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  4. #4
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    Default iphone 6 - touch ID - greyed out

    Yeah there was a minor glitch where Apple’s software detected some of their own screens as third party replacements and that’s what caused this issue as I recall.

    As you may know a third party can’t replace your home button as the Touch ID is linked to the hardware encryption of the device so needs to be recoded by Apple.

    No idea why it related to the screen but from memory that’s what it was all about.

    Apple have been dropping the ball on their software QA lately.
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