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Thread: Need help error code WS 37469 9

  1. #1
    Senior Member Guilio's Avatar
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    Default Need help error code WS 37469 9

    Hi

    Need help please

    I get this error code everytime I do a Internet connection test. PlayStation network sign in failed.

    I am online but can't connect to certain online games. I have tried everything

    If sumone has any advice please help

    Using a LTE router. Changed ip same issue changed dns same issue. Funny when I connect via phone hot-spot get same issue. So any advice will be appreciated.

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    koeksisterRpgFan's Avatar
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    Got the same error last night. Router reset worked for me. Turned it on and off. Some people say you need to go into your router settings to reset.

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    Guilio (June 1st, 2018)  

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    i.r.polly's Avatar
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    Ok there might be two problems here both are basically your routers fault.
    1.
    NAT is not running / not configured
    here is one solution (the easiest to implement for non technical folks) https://portforward.com/networking/static-ip-ps4/
    2.
    Not all ports (read the *right) are forwarding (more complex)
    Here is the easiest solution http://community.eu.playstation.com/.../2650972#M1969
    For DMZ or port forwarding your IP of your PS4 has to be static don't worry it is in the guides.
    Gimme beer, gimme fibre, gimme games that I desire!
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    Guilio (June 1st, 2018)  

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    Oh and some of the nicer more gaming orientated routers have specific gaming "modes" that can be applied to specific devices like steam "mode" for this IP, eXcuse Box for that IP, PSN for this IP ect. but those are generally the more pricey options...
    Gimme beer, gimme fibre, gimme games that I desire!
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    Guilio (June 1st, 2018)  

  8. #5
    Senior Member Guilio's Avatar
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    Thanks for the response

    I do get get type 2...my problem is that when doing Internet connection the PlayStation login option shows failed everything else successful.. I can't access my account information etc

    I have also done modem reset but still get the same problem

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