Results 1 to 7 of 7

Thread: New to VOX. Upload speed on PS4 issue.

  1. #1
    Senior Member
    Join Date
    Nov 2013
    Location
    Cape Town
    Posts
    406
    Experience

    Default New to VOX. Upload speed on PS4 issue.

    Hey all,

    I recently signed up for a 20/20 line with VOX.

    It is perfect on all other devices (phones, MAC, PC etc), hitting close to 20mbs up and down no matter where I am in the house, but with my PS4 (pro if that makes a difference), the download speed averaged around 17mbs, but for some reason the upload speed is an absolute joke. Averaging around 60kbs to 1mb...

    Is there anything I can do when setting up the connection that could fix this? I am going with full auto setup at the moment. My phone in the same room is getting 18mbs upload (just tested).

    Any help would be greatly appreciated.

  2. #2
    Super Moderator Viking's Avatar
    Join Date
    Aug 2007
    Location
    Cape Town
    Posts
    18,484
    Experience

    Default

    Ps4 slim or ps4 pro which model ?

  3. #3
    Senior Member
    Join Date
    Nov 2013
    Location
    Cape Town
    Posts
    406
    Experience

    Default

    It's a pro.

  4. #4
    Super Moderator Viking's Avatar
    Join Date
    Aug 2007
    Location
    Cape Town
    Posts
    18,484
    Experience

    Default

    Quote Originally Posted by Zizoo View Post
    It's a pro.
    Are you running it on the 5ghz speed ?

    Have you enabled the 5ghz on your router ?

  5. Saying Thanks:

    Zizoo (January 18th, 2019)  

  6. #5
    Senior Member
    Join Date
    Nov 2013
    Location
    Cape Town
    Posts
    406
    Experience

    Default

    The 5ghz signal is too weak and unfortunately moving my PS4 closer isn't an option. :/

    I must just reiterate that I am very happy with the download speed. It pulled down 50gbs way quicker than I expected and the speed is good. Upload just doesn't seem to agree with my PS4 for some reason.

  7. Saying Thanks:

    Viking (January 18th, 2019)  

  8. #6
    Senior Member
    Join Date
    Nov 2013
    Location
    Cape Town
    Posts
    406
    Experience

    Default

    I'm on live support with Vox who are being really helpful. I thought I'd have to wait till Monday for a reply to my email.

    No luck so far but they're looking into it.

  9. #7
    Super Moderator
    Best Mod 2010 + 2011
    "Curiosity killed the cat, Satisfaction brought it back!"
    Coldcat's Avatar
    Join Date
    Sep 2007
    Location
    Tableview, Cape Town, South Africa
    Posts
    30,271
    Game IDs
    Experience

    Default

    Portforwarding might help.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •