Results 1 to 4 of 4

Thread: Can't purchase 360 games on my xbox one

  1. #1
    Senior Member Sephiroth's Avatar
    Join Date
    Nov 2007
    Location
    Muizenberg
    Posts
    142
    Experience

    Default Can't purchase 360 games on my xbox one

    I recently got back into gaming and purchased the Game Pass Ultimate bundle. Today I wanted to get Torchlight since it is free with Games with Live. However, I'm having issues "buying" it.

    Quite a few years ago I had an UK account on my 360 and later when xbox SA emerged I transferred my account. My address on my bank card back then was an UK address.

    That card expired in 2016 and I never removed it from my account as I never used it again. When I got the xbox one, I added my new bank card and it worked fine (I'm paying my Game Pass subscription with it)

    So when I tried to purchase Torchlight today, it said I don't have a valid billing method. It only showed my old bank card. I went to my account settings and deleted that card and tried purchasing Torchlight again and now it says I don't have any billing method However, I can purchase a xbox one game with my card just fine.

  2. #2
    Addicted Member
    Feeling Possessed
    PossesedClownZA's Avatar
    Join Date
    Oct 2012
    Location
    Durban
    Posts
    2,541
    Experience

    Default

    Quote Originally Posted by Sephiroth View Post
    I recently got back into gaming and purchased the Game Pass Ultimate bundle. Today I wanted to get Torchlight since it is free with Games with Live. However, I'm having issues "buying" it.

    Quite a few years ago I had an UK account on my 360 and later when xbox SA emerged I transferred my account. My address on my bank card back then was an UK address.

    That card expired in 2016 and I never removed it from my account as I never used it again. When I got the xbox one, I added my new bank card and it worked fine (I'm paying my Game Pass subscription with it)

    So when I tried to purchase Torchlight today, it said I don't have a valid billing method. It only showed my old bank card. I went to my account settings and deleted that card and tried purchasing Torchlight again and now it says I don't have any billing method However, I can purchase a xbox one game with my card just fine.
    Buy it on the Xbox.com store

  3. #3
    Senior Member Sephiroth's Avatar
    Join Date
    Nov 2007
    Location
    Muizenberg
    Posts
    142
    Experience

    Default

    Did the same... And when I tried to add a new bank card it only allows me to select United Kingdom as the country. Is this game perhaps not available on the SA marketplace?

  4. #4
    Senior Member Sephiroth's Avatar
    Join Date
    Nov 2007
    Location
    Muizenberg
    Posts
    142
    Experience

    Default

    Solved the issue by once again 'migrating' my account to South Africa. I had to migrate it from SA to SA

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •