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Thread: Unable to make eShop purchases

  1. #1
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    Question Unable to make eShop purchases

    Hi all

    So for about 3 months now I haven't been able to make any eshop purchase using a credit card.

    The error I get states "This card cannot be used"

    I've tried all Nintendo's "solutions"
    Don't use the card for 30 days
    Try a different card
    Delete all saved cards and add them again
    Purchase using game cards - This worked for me, but I am now in a location where getting access to game cards is a real PITA
    I have also tried on the site itself with multiple cards and I receive the same error.

    Nintendo support has basically told me to sod off now, so it's clear they don't want to (or can't) solve the issue.
    Does anyone have any weird or wonderful suggestions to try?
    I'd be most grateful.
    Last edited by Sparky_ZA; October 10th, 2019 at 03:35 PM. Reason: Additional Information

  2. #2
    Very Senior Member PlayingItCool94's Avatar
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    Quote Originally Posted by Sparky_ZA View Post
    Hi all

    So for about 3 months now I haven't been able to make any eshop purchase using a credit card.

    The error I get states "This card cannot be used"

    I've tried all Nintendo's "solutions"
    Don't use the card for 30 days
    Try a different card
    Delete all saved cards and add them again
    Purchase using game cards - This worked for me, but I am now in a location where getting access to game cards is a real PITA

    Nintendo support has basically told me to sod off now, so it's clear they don't want to (or can't) solve the issue.
    Does anyone have any weird or wonderful suggestions to try?
    I'd be most grateful.
    Perhaps your card for some reason just can't be used.

    Alternatively have you tried purchasing online through the Nintendo website?

    https://www.nintendo.co.za/Support/P...e-1094133.html

  3. #3
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    Quote Originally Posted by PlayingItCool94 View Post
    Perhaps your card for some reason just can't be used.

    Alternatively have you tried purchasing online through the Nintendo website?

    https://www.nintendo.co.za/Support/P...e-1094133.html
    Yeah, apologies, I have also tried on the site itself with multiple cards and I receive the same error.
    Will update my original post to reflect as such.
    Thank you for the suggestion though.

  4. #4
    Gaming Wizard onelargeprawn's Avatar
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    @Fid - didn't you have a similar error where you couldn't use your card to buy stuff on the eShop?

  5. #5
    Gaming Wizard Fid's Avatar
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    Quote Originally Posted by onelargeprawn View Post
    @Fid - didn't you have a similar error where you couldn't use your card to buy stuff on the eShop?
    Slightly different issue it seems to what mine was.

    https://sagamer.co.za/forum/showthre...&highlight=PSA
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  6. Saying Thanks:

    onelargeprawn (October 10th, 2019)  

  7. #6
    Very Senior Member PlayingItCool94's Avatar
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    @Sparky_ZA have you tried buying through Paypal
    I know it's a longwinding way but unless you contact your bank to organize a different card might be your only option

  8. #7
    Very Senior Member TheV's Avatar
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    My colleague is having the same issues with his card (and 8 other cards from different banks).
    As far as I know PayPal is not an option on the SA store.
    I created an account just to confirm and I am also receiving the same error.

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