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Thread: "Open Tray" error Help Please

  1. #1
    Junior Member
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    Aug 2021
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    Default "Open Tray" error Help Please

    Hi, every time when i boot up my xbox360 it says "Open Tray" where it usually says "Play Game". I've tried cleaning the disc and it happens on multiple games.
    I did manage to get it working yesterday but it's still saying it. It's been fine up until now and it only started displaying this message yesterday.
    Can someone please help me?

  2. #2
    Gaming Wizard
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    AdrianH's Avatar
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    Jan 2015
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    Essex, England
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    I found this...

    Mine did this last night. I found the following procedure on a youtube video somewhere. Can't find the link because YouTube is blocked here:

    1: Turn off the machine (with no disc in).

    2: Turn on the machine by opening the disc tray.

    3: Physically force the disc tray back in with force. Not so much that you snap the thing or knock it off its runners, but enough that the motors stop retracting the tray.

    The tray should stop ajar for a few seconds before the machine composes itself and continues to retract the tray.

    4: Reboot the Xbox and the drive should function normally.

    I'm unsure exactly why this works, but my best tech head says that the controller for the drive gets into a bit of a tizzy and doesn't realize that the laser is incorrectly calibrated. Forcing the tray this way makes the drive perform some sort of self-check, in which it re-calibrates itself and works.

  3. #3
    Junior Member
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    thanks man!! the problem is gone
    https://appuals.com/fix-xbox-360-open-tray-error/

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