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Ja, I also don't think it's something we should be able to do, but what we should and can do is often two different things when it comes to SA.
We will see what our lawyers on the South African side have to say, but if they don't have anything workable we'll go into Home Affairs ourselves to see what can be done.
As far as I know it's registered against your ID number so surely they must just re-issue it.